The Conservatoire provides our staff with access to a full Employee Assistance Programme provided by Workplace Options (WPO).
Alongside 24hr telephone counselling WPO offers the best variety of communication options available in the market at this time including liveconnect, a chat platform with dedicated counsellors, text services and call backs, and the option to email a counsellor. All of which we hope will offer a method to suit every staff members preferred communication style.
In addition to counselling services the platform offers resources such as dedicated legal and financial advice, a host of guidance documents for all life situations and dedicated advice and support for managers and supervisors.
To access your Workplace Options EAP service please call the helpline number 0800 243 458. Once through to the service you will then be asked who you work for and you should state that you work for ‘The Royal Conservatoire of Scotland’.
Additionally, to access the Workplace Options website please use the link below and click in to the ‘Member Benefits Website’ option at the top of the page and then enter the username and password:
Username: rcos
Password: employee
Other contact methods:
email: assistance@workplaceoptions.com
outside the UK contact number: +44 (0)208 987 6550.
SMS (for call back) +44 (0)7909 341229
Minicom: +44 (0)2089876574
iConnectYou Apple and Android App
You can also download and access the iConnectYou EAP app, which is available to download on Apple and Android devices.
When registering you will be asked for the passcode which is ‘140’.