Health Services

This section provides information about what medical services you are entitled to as a student in UK and how to access them.

  • NHS Services in Scotland

The National Health Service Scotland has noticed an increase in enquiries from students who are looking for support around accessing NHS services, such as:

  • how to register with a GP or Dentist,
  • access to Sexual Health information and services
  • what NHS services they are entitled to as an overseas student

The NHS 24 Health Information Services team would like to alert your attention NHS inform and NHS 24 — Self-Help Guide.

NHS 24 NHS 24 — Find Local services

— Find your nearest GP,Pharmacy,Sexual Health Clinic,Travel Clinic and Dentist in your area.
NHS 24 provides self care advice for people in Scotland, if you’re ill and it can’t wait until your GP surgery opens call on 08454 24 24 24.   The phone line is open 24 hours a day, 365 days a year.

NHS inform Health A — Z

High-quality information on more than 800 health conditions and treatments which can be searched by A-Z or body map.  Information can easily be printed by section to create an easy to read handout.

NHS inform — Mental Health and Wellbeing zone  

A gateway to Scottish-focused information on different aspects of mental health and wellbeing such as:

  • Stress Management
  • Helping Yourself and Accessing Help
  • Worried About Someone

NHS inform —Musculoskeletal Zone

Offers information,advice and top tips to people with muscle or joint problems.  Topics covered include:

  • Upper Body – Information and advice on neck and upper limb problems.
  • Back Problems – Prevent back problems from taking over daily life.
  • Lower Body – Information and advice on hip and lower limb problems.
  • Whiplash Injuries – Prevent whiplash injuries from taking over daily life.
  • Treatment and Recovery – advice on how to treat and recover from sprains,strains and sports injuries.

NHS inform — Alcohol zone

Find out whether you are drinking more than is healthy by completing the Alcohol Zone questionnaire.

Support Services Directory

From addiction to multiple sclerosis,the Scottish Support Services Directory has local and national organisations ready to help. It can be searched using keywords,or by browsing the A-Z.

Health Rights Information Scotland

  • Information for overseas students
  • Information about health services inScotland
  • A guide to using NHS services inScotland

Many of the resources on this website are offered in alternative formats and translations.

How to use the NHS

The website hosts videos in different languages which provides a clear and simple guide to the NHS in Scotland.

Other Resources

The NHS would also like to recommend a number of our partner websites which again may be of benefit to staff and students:

Breathing Space

Breathing Space is a free, confidential phone and web based service for any individual who is experiencing low mood or depression, or who is unusually worried and in need of someone to talk to. Call 0800 83 85 87 (Mon-Thurs 6pm-2am and weekends 24hrs) or visit www.breathingspacescotland.co.uk

Living Life

NHS Living Life is a telephone support service based on a Cognitive Behavioural Therapy (CBT) approach. NHS Living Life Guided Self Help is available to anyone over the age of 16 suffering low mood, mild to moderate depression and/or anxiety. Call 0800 328 9655 (Mon-Fri 1pm-9pm) to make an appointment.

Sexual Health Scotland

Whether we’re part of a couple,in a new relationship,have many partners or are happy and relaxed with no sex,everyone needs to take care of their sexual wellbeing.

  • Woodside Health Centre – GP Services

All students of the Conservatoire are entitled to access the medical services provided by the National Health Service (NHS).  If you live in Liberty House or the postcode areas of G1, G2, G3, G4, G12 or G20 you can register with Dr Love and Partners at Woodside Health Centre.  The Conservatoire has a close relationship with this surgery and office staff are present each year at our new student matriculation session in order to assist you with your registration form or alternatively apply online by clicking on the following link.  Dr Love & Partners online registration

It is strongly advised that all students register with a Glasgow GP as soon as possible after arrival at the Conservatoire.  If you live elsewhere in Glasgow please see the NHS 24 – Find Local Services section on this page

  • Dentists

Dental services in the UK are either offered through the National Health Service (NHS) or privately. NHS dentists are much lower in price than private services.   When registering with a dentist please ask whether they accept NHS patients as some surgeries do not.  To find your nearest NHS dentist go to www.nhs24.com

  • Keeping Healthy

It is vital that you take steps to ensure that your mind and body are as healthy as possible during your studies.  The British Association for Performing Arts Medicine (BAPAM) website has excellent health-related resources for performing artists.  However, if you develop a medical problem that is course/programme-related that is persistent and is affecting your performance on a daily basis, the Conservatoire offers all students one consultation appointment with a private (non-NHS) consultant.  Please see the International and Student Experience team to discuss your situation in detail and to get an application form.

If you are a UK/Irish resident and you think that your course/programme-related medical problem may require more than one appointment you may wish to consider the BAPAM scheme which is funded by the Musicians Benevolent Fund.  This scheme allows you to access medical treatment from a BAPAM registered medical practitioner up to the value of £250.  For more information please see the International and Student Experience team.

  • Meningitis

Viral Meningitis can make people very unwell, and although there are thousands of cases each year, most people will make a full recovery.  Nevertheless, some people are left with serious and debilitating after-effects.  Bacterial meningitis can be life-threatening and needs urgent medical attention. Most people who suffer from bacterial meningitis recover, but many can be left with a variety of after-effects and one in 10 will die.  University students can be more vulnerable due to living in more cramped housing or halls of residence. In many cases young people come together from all over the country – and indeed world – to live in one place and can be exposed to bacteria and viruses their body’s have not met before. This is why so many new students get ‘fresher’s flu’.  When students go off to university, it is often the first time they are living away from their parents and, more often than not, their own health and wellbeing is not a priority for them. With no parents to keep an eye on their health, meningitis can get missed. It is vital that someone always knows if you are feeling unwell and can check up on you.

  • International Students

Students in Scotland are entitled to free medical treatment through the National Health Service (NHS), this includes:

– consulting a General Practitioner (GP) and most other GP services (e.g. visiting a clinic)

-treatment in a hospital (both emergency and non-emergency treatment)

However, you may need to pay for:

– medicines prescribed by your GP

-some GP services (e.g. vaccinations for travel, getting a sickness certificate)

– dental treatment

– optical treatment

Even if you are entitled to free NHS treatment whilst in the UK, you should consider taking out insurance which covers other medical-related costs.  An insurance policy may cover, for example:

– lost fees if you are unable to complete your course;

-costs of returning home if a relative is ill;

– costs of a relative visiting you in the UK if you fall ill;

-cost of returning to your home country for treatment;

There is often a long wait for NHS treatment, sometimes many months.  An insurance policy which gives you access to private medical care could give you much quicker access to the treatment you need.  If you already have medical insurance in your home country, check whether you can extend it to cover your stay in the UK, as well as looking at options available from UK insurers – you may like to consider Endsleigh who have a specific international student policy.

UKCISA provides a useful ‘Keeping Healthy’ information sheet which will give you further details.

  • EU Students

Please be reminded that it is a requirement for EEA students and their family members to have comprehensive sickness insurance (CSI), unless they are also here as a worker or as a self- employed person.  This requirement comes from the EU Directive concerning the free movement of persons and is therefore transposed into the UK’s implementing EEA Regulations.

 The UK government does not accept access to the NHS as meeting this requirement. This position has been upheld in UK case law.  The UK government has said that it will only accept one of the following as evidence of CSI:

  1. European Health Insurance Card (if the stay is not intended to be permanent), issued by an EEA member state other than the UK;
  2. Private medical insurance (which is comprehensive);
  3. Form S1; Form S2; Form S3

 Additionally access to non-emergency NHS treatment may be subject to providing evidence of entitlement to receive the treatment. See our information on medical treatment.

We have information on our website for EEA national students and their family members (including information about CSI).

  • Further Information & Downloads

NHS Eye Examinations in Scotland

Guide to GP Services

Application form to Register with GP (NHS)

Patients Registration Form

Meningitis info flyer in Chinese

Meningitis Awareness Poster

  • Child Protection at the Conservatoire

The Conservatoire’s Child Protection Policy is something that all students must be aware of.  Please take some time to read the following document.

RCS_Child_Protection_Policy_August_2013

  • Whistle-blowing Policy and Procedure

Whistle-blowing is a process whereby individuals within an organisation are able to report possible wrongdoing or danger of wrongdoing without personal risks to themselves.  Please take time to read the Conservatoire’s policy on whistle-blowing.

RCS_Whistle-blowing_Policy_and_Procedure_June_2013

  • Best Practice in Conservatoire Teaching

CUK_Best_Practice_in_Conservatoire_Teaching