What is expected of me when working at home?
How do I get help for IT issues if the building is closed?
What can I do to prepare for remote working?
-Test the functionality available to you.
-Discuss how to carry out tasks with colleagues.
-Working remotely may mean a change to working practices.
What services are available externally?
How do I get an RCS issued laptop?
-If they decide there is a requirement then you will be added to the list.
-Requests will be prioritised on the basis of business need.
Can you supply monitors, keyboards, mice or other equipment for working from home?
What is the best way to contact colleagues when working from home?
How do I get email on my phone / tablet?
Can I connect my own device to the VPN?
How can I make sure my own devices are as secure as possible?
I don’t have internet at home. Can I still use the VPN?
My home internet connection keeps dropping out. Can you help me?
How could I deliver a lesson, meeting or tutorial to one student?
How could I carry out a lesson, meeting or tutorial with a group of students?
How do I access my voicemail while working remotely?
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